Digital transformation was the top IT priority for global companies in 2021. But there are often barriers that impede organizational adoption. Fortunately, there are solutions.
Digital transformation was the top IT priority for global companies in 2021.
This probably isn't shocking news, given our increasing dependence on digital technologies in our predominantly technological landscape. The COVID-19 pandemic has only accelerated a change in mentalities and practices that has been underway for a long time.
To stay competitive, companies are adopting new technologies and making them an integral part of their workflows. But that doesn't mean the process is completely smooth. Often, companies face challenges. Here are 7 of the most common and how to fix them.
1. Employee and stakeholder buy-in
You and your IT leaders understand the value of the technology you are investing in. But your employees and other stakeholders, like your organization's executives, may not. People fear change, and when they are presented with new tools and systems that they will be forced to use, they may very well resist.
Changing mentalities and attitudes does not happen overnight. But it can be done. This starts with educating them about the benefits of new technology. In other words, what does it do for them? Why should they buy these tools? How will this help them do their work better and more efficiently? Once they understand the value, not just to their organization but on an individual level, that reluctance will disappear.
2. User onboarding
The ability to onboard new users is closely linked to gaining adoption. Overcoming reluctance to use something new is one thing, but employees also need to know how to use these tools. Some systems are complex and your team members have different skills and competencies. This means that understanding complex software will be easier for some than others.
To onboard everyone to the new programs and systems, special training sessions may need to be held. Remember that different employees may need to explore different aspects of your technology – not everyone needs to take advantage of the same features – so this may require multiple sessions. Also consider hiring outside professionals to help educate employees about different aspects of the tools.
3. Clear objectives and goals
Companies often want to get involved in digital acceleration, but don't have a clear picture of what they hope to achieve with these tools. Without established objectives , organizations will not be able to maximize the value of technology.
Before attempting an organization-wide technology overhaul, you should set clear goals about what you would like to gain from these tools. There should be overarching objectives for the entire business, as well as goals for each department or unit within the larger organization. It's important to communicate these goals to your employees and team members as well, so everyone is on the same page.
4. Cost
Many organizations want to participate in a digital transformation, but do not believe they have the necessary funding to purchase new technologies and implement them.
However, it's important to understand that adopting innovative tools will actually save you money in the long run. When you rely on old, outdated systems to do your work, you will invest huge amounts of money in maintenance and upkeep, given how often they will fail. Furthermore, you will lose in terms of efficiency and productivity , which also translates into lost money. By reviewing your technology, you will effectively invest in tools that will pay off.
5. Time
The process of adopting new technologies is long and often exhausting. It can be discouraging not to be able to see the fruits of your labor right away. You may wonder if it's really worth it after all.
There is no quick fix for this problem. It simply requires understanding that digital transformation takes time. It's a process. Ultimately, you will reap the rewards – but it's a long road to get there.
6. Risk
There are inherent risks in bringing new technologies into your organization. Will you get an obvious return on investment (ROI)? Will people be able to understand them? Will they really facilitate the transformation you want and expect?
While it's impossible to avoid risk entirely – without risk there is no reward – you can do your due diligence when investing in software. Research existing solutions to determine the one that seems best suited to your needs by reading all consumer reviews and testimonials. Or you may need a custom tool for your organization.
7. Sufficient Skill Sets
In addition to effectively using these tools, which, as we've already discussed, will require educating your staff, many organizations lack the skills needed to create or implement the technology. Many companies need custom solutions—out-of-the-box capabilities simply don't meet their requirements—and unless they have in-house IT professionals with the specializations to create them, they will be stuck.
In cases like these, turning to an outside vendor with the necessary skill set is often the answer. If so, look for an outsourcing partner to create a unique solution that meets your needs.
Because organizations are not limited by location in today's largely remote world, they can explore talent across the globe, finding the specific skills they need to build or implement their new technologies. This also requires research, including discussing past work with previous clients and examining portfolios.
Digital transformation should certainly be a priority in 2022 and in the coming years. But it is not a simple task to accomplish. You will almost certainly encounter challenges along the way, but it's virtually impossible to innovate your business and brand without them.
That said, many companies are able to achieve their digital vision goals as long as they do the legwork to address obstacles before undertaking technology reviews. With a plan on how to deal with problems that arise, they can prevent them from interfering with their goals.
Source: BairesDev
