Discover the game-changers: A deep dive into the top enterprise software applications that are revolutionizing business operations and driving ROI.
The larger a company grows in terms of customer base and employees, the more diverse and complicated its software requirements become. One of the best ways to overcome any kind of complications, minimize large-scale human errors, and streamline workflows is through leveraging enterprise software applications for businesses.
The right business software optimizes your company's productivity while improving your bottom line and increasing visibility into your existing workflow. There are many solutions and types of programs on the market today classified as enterprise software. Some exist to help streamline internal and other processes, while others help manage external customer relationships, accounting, and more. Many of these programs are also integrated with each other.
What exactly is enterprise software development?
Simply put, enterprise software is a program that companies and organizations classified as “enterprise-grade” use to make their lives easier. In most situations, the companies are also large companies with a multi- or international presence. However, businesses also fall into this category when they have specific or unique requirements that are distinct from those of a small business.
There are some enterprise-grade software programs available as off-the-shelf or conventional products. However, it is difficult to find one that meets all the specific needs of a single business organization. This is where custom enterprise software development comes into play.
With the right enterprise software development partner, companies create their own software programs to meet their exact specifications and needs. This level of software development is a little more involved and different than traditional software development, so it's important for companies to find the right outsourcing company to achieve their goals.
Some examples of enterprise software programs include:
- Payment process
- Email marketing systems
- Content Management
- Application integration
- Human resource Management
- Customer support and call centers
What enterprise-grade software applications should every company have?
Whether customized by an offshore software development company or an off-the-shelf solution, every enterprise-level business requires certain programs to achieve its daily and long-term goals. Without them, organizations could lose potential customers and potential revenue, while wasting precious time and manpower within the company.
Below are some of the top enterprise-grade software applications that every business should have:
Project Management Software
This type of enterprise software allows employees, project managers, and all functions in between to collaborate with each other regardless of location, time of day, or any other limiting factors.
It allows project managers to set specific deadlines and goals for projects and allows anyone to track project progress to ensure each team member is fulfilling their important role. Examples of popular project management software include Asana, Trello, and Basecamp.
Customer Relationship Management Software
Companies let potential customers slip away when they don't have a customer relationship management (or CRM) system in place.
A customer relationship management program is like maintaining a smart contact list. They help provide businesses with an overview of exactly where they currently stand with a potential or current customer, while also tracking communication information. This includes data such as the most recent contact date and contact method, as well as other personal data such as telephone number, email address, address, and so on.
CRM systems typically incorporate in-person meetings, phone calls, emails (whether one-on-one emails or newsletter-style emails), and social media. It also allows users to make notes about individuals and the status or success rate of their communication. When customized by an outsourcing team, these programs are also customizable beyond these items.
Business Intelligence Software
High-quality data analysis is essential for any successful business in today's dynamic environment. It is also very important for companies to know their exact commercial “posture”.
This stance includes aspects such as where the company is in relation to the competition and customers, how they got to that position and where they need/would like to be. It's nearly impossible to fully accomplish this without some type of powerful and relevant business intelligence software.
Enterprise Resource Planning Software
Enterprise resource planning software acts as the core or brain of a company. It provides business modules and sectors, digitizes these aspects, and then creates a complex interwoven network between them so that each member of an organization works from a single database with the most up-to-date information.
Enterprise resource planning software also helps keep additional business systems in sync, such as supply chain management, inventories, project management applications, customer relationship management systems, and so on.
Marketing Automation Software
As companies grow, they simply don't have time to keep up with the daily marketing demands of their companies. There is not enough time in the day to manage communications with individual customers, send out email lists, post on social media, and respond to emails.
Marketing automation software programs help businesses automate communication with current and potential customers through a variety of mediums. These channels include digital ads, social media, email, SMS notifications, push notifications, and more. Market segmentation is also possible to provide customized solutions for specific target audiences.
Supply Chain Management Software
More specifically for companies in the manufacturing sector, but also applicable elsewhere, supply chain management tools help organizations manage distribution, transportation, warehousing, and purchasing. Although different teams or departments typically perform these tasks, supply chain management software helps unite them into a single program. This helps avoid costly financial losses and poor customer service.
Supply chain management software ensures the steady flow of supplies needed for continuous production and delivery. It also helps companies keep other pertinent information organized, such as order data, suppliers, order processing, storage, and more. This helps keep businesses running at optimal speed and maximum efficiency.
Ready to take it up a notch?
These enterprise software applications are just a few examples of some of the most important general systems that every enterprise-level organization should have. They help companies stay organized, keep employees informed and automate processes when necessary to save time and achieve maximum efficiency.
Custom enterprise software development further helps companies design and create systems to help solve niche problems in their specific industry or company to make operations and management as easy as possible.