O aprendizado remoto precisa repensar a experiência do usuário

Remote learning needs to rethink user experience

Remote learning is here to stay, and if it embraces virtuality, it can truly shine as its own thing, rather than being a shadow of the traditional classroom.

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"Educational technology" . Typical UX design focuses on user needs and goals, for example, “teachers need a module to assess their students.”

Student-centered design presents the UX problem in terms of interest: learning goals and student growth. Under this paradigm, we build our applications in order to try to bridge the gap between the professional user and the student.

In other words, learning tools must also be a learning experience for teachers, most of whom are faced with the challenge of having to teach courses online for the first time. It’s not enough to train faculty – the software must gently guide them through the process.

It could be as simple as a set of templates to help them set up their courses, or something more complex, like an AI that provides recommendations based on results from previous courses.

Don't forget diversity

A few semesters ago, we had a trans student who had to personally email all of her professors to explain that the system was still using her dead name. If our platform had something as simple as a user customization section, it wouldn't have been a problem.

Students come from all walks of life: some are neurodiverse, others may have sensory disabilities, and others may not have the resources to upgrade a 10-year-old computer. When designing our remote learning tools we have a responsibility to think about marginalized audiences.

The user experience covers not only the common user, but also people with disabilities and/or other conditions that may marginalize them. No software can be a one-size-fits-all solution, but that doesn't mean we can't strive to create systems that consider the experience of others.

Source: BairesDev

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