Mouser Electronics, Inc., an authorized global distributor of the latest semiconductors and electronic components, announced a new customer service and support center in Pune, India.
The new India office underscores Mouser's unwavering dedication to serving the world's leading design engineers and buyers with the highest level of customer service and technical support. The new support center complements the existing main office in the southern city of Bangalore.
“We are very excited about this significant expansion and see our local presence as an important contribution to India’s vibrant innovation, design and manufacturing environment,” said Raju Shah, Mouser’s head of India operations and senior vice president of information services.
Mouser has continually emphasized providing excellent customer service and technical support. With its global corporate headquarters in the Dallas/Fort Worth, Texas region, the company has 12 support locations throughout the Asia/Pacific region to provide expert customer support in the customer's local language and culture — an approach it calls “glocal”.
“We look forward to better serving our customers in India with best-in-class local service and fast delivery of the newest products and leading technologies from our 1,200+ manufacturer partners,” added Shah.
The global e-commerce distributor is always looking for automated solutions to streamline its operations and guarantee accurate and fast service to its customers. Dedication to continuous improvement of the Mouser website, combined with local service and technical support offered via phone, email and live chat, ensure a great experience for engineers and buyers, wherever they are in the world.
Along with customer service, Mouser's new Pune office contains other departments, including Internet Business and Information Services employees, to provide global support operations for various departments.