The development of outsourcing is a growing industry. In 2019, companies from all backgrounds are benefiting from the competitive advantage that digital solutions services offer…
The development of outsourcing is a growing industry. In 2019, companies of all origins are benefiting from the competitive advantage that digital solutions services can provide, increasing productivity and improving process efficiency.
Key points :
- In 2018, the global outsourcing market totaled 85.6 billion US dollars. IT outsourcing, in particular, generated 62 billion US dollars.
- Currently, 72% of companies outsource IT and 31% plan to increase their IT outsourcing.
- Organizations said they outsourced primarily to: Improve customer experience (23%), transition from legacy IT to as-a-service models (17%), and reduce costs (35% cited this as the main driver).
- Experts predict that the global IT Outsourcing market is expected to grow at a CICR rate of 4.42% during the period 2018-2022.
- The ultra-low unemployment rate of 1.9% for the IT industry means that companies are finding it increasingly difficult to secure the tech talent they need.
- The growing importance of technology in sectors such as finance, medicine and customer service has increased the demand for software engineers.
