In a world where having information and insights can be a determining factor in any competitive field, a robust strategy around knowledge reuse is an invaluable asset.
Repeatable Audience Beneficial By refining long-established processes
While you can do all of these things without reusing knowledge, the reality is that you will waste a lot of time and effort redoing something that someone else in your organization has already done. This is unacceptable in today's world, where all efforts and processes must move at full speed to keep pace with market and consumer demands.
What's more, knowledge reuse is essential for digital acceleration mainly because you can't be distracted by searching for answers you already have while readapting your workflow at breakneck speed.
The relationship between technology and knowledge reuse
Now that you know the basics of knowledge reuse, you certainly understand why technology plays such an important role in its popularization. While you can generate, store and share knowledge through any medium or channel, the reality is that technology (especially cloud-based technologies) makes all of this much easier.
There are some critical points to understanding this. On the one hand, there is the sharing component that basically defines knowledge reuse. While you can certainly use different methods to share knowledge materials with a group of people, the reality is that cloud-based solutions provide an unparalleled level of accessibility and availability.
On the other hand, there is the improved collaboration embedded in knowledge reuse. In other words, this process is more than just sharing knowledge: it's about how whatever is being shared can be improved at any time by anyone with access to it. All this knowledge is constantly improved and, because it is stored in a central repository, it ensures that everyone has access to the latest knowledge possible.
When you understand how essential these two points are for the reuse of knowledge, you will see why technology is the best ally in this process. Simply have a centralized system available to all business users to share knowledge. It is clear that all contributions and improvements to the content hosted there must be guided by a protocol that defines the best way to generate new knowledge and adjust existing knowledge.
This central platform offers several benefits. For one thing, it eliminates the wasted time that comes with finding answers to questions. All the answers within your company (all your knowledge combined) exist in a digital solution for everyone to see. This level of access doesn't just mean that anyone can reuse existing knowledge. It also provides a structured environment where people can seek answers to any question, no matter how basic it may seem.
But perhaps the most important benefit of reusing knowledge through digital technologies is the fact that it brings this democratization of knowledge directly to your company. Modern companies must strive to be transparent about what they know and how they know things. Additionally, they need to ensure there are no knowledge silos within their teams. Finally, sharing knowledge through the reuse model can put into circulation a diversity of experiences, thoughts and perspectives, which can positively impact your company.
In the end, you will be able to achieve what the internet promised these experts years ago: a platform to democratize knowledge in your company, the result of the intimate relationship between technology and a knowledge reuse approach.