Working with an outsourced company means more than just collaborating on a specific process.
As the pandemic continues, most companies have yet to figure out how to deal with the disruptions it has caused to their workflows. Although we are months into this crisis, many companies are still struggling to get used to new ways of doing things, particularly dealing with a remote workforce, digital transactions, supply chain delays, and new ways of doing business in general, as while meeting changing consumer demands. .
In such a context, it's natural for you to shift your attention to the short term – there are so many challenges to worry about today! However, that is not the way to approach this crisis. While it is necessary to respond quickly to the new world of business during the pandemic, it is also essential to consider the post-pandemic scenario. Thinking about where your business stands after the crisis ends is key to taking the right actions today.
The right measures are those that address today's concerns while providing a better platform for dealing with tomorrow's COVID-19-free world. Let's look at what this means and how outsourcing services can help you prepare for such a difficult transition.
What your company can prepare right now
When stay-at-home orders began to emerge around the world, companies that could choose to do so fully embraced the remote work model. Therefore, they asked their employees to continue working from home, using all available tools. The first few weeks for these companies were certainly chaotic – meetings were a mess, tracking project progress became a nearly impossible task, and many people began to be unintentionally kept out of the loop.
Chances are that these companies will find some adjusted workflow during the coming weeks and may even find a new rhythm for daily tasks. However, that doesn't mean they're fully prepared for what's to come. Of course, having specific remote tools and processes is critical for a post-pandemic world where a remote workforce will become a standard – but it's not enough. Some of the things you need to prepare for include:
- A new mindset – the pandemic emerged with such speed and ferocity that it brought the healthcare systems of many countries to the brink of saturation. This has led governments to adopt severe lockdowns to prevent the spread and keep people safe. This people-first mentality remained throughout the following months and will likely be with us as we return to offices. Therefore, having safety protocols to ensure the health of all your employees is something that you will need to have on hand when the first day of the new normality arrives.
- A new strategy – the plans you had before the pandemic? You know they're over now. The goals you hope to achieve have certainly been hampered by the Coronavirus, so you will need new ones, more appropriate for the post-pandemic context. This means you will need a new strategy to keep up with your business. Maybe that means developing a new product, hiring an offshore web development company to create an e-commerce store, or changing the focus of your business. Whichever alternative you choose, you will need to have a new strategy to meet unique demands, markets and opportunities.
- A new vision for the workforce – putting people's safety first and creating a new business strategy are the first steps towards a new way of doing business. Next, you’ll need to embrace the new vision of the workforce emerging from the pandemic – the remote workforce. Now, you might think that such a vision only implies that some of your employees will work from home, but that's not all. It also means that the workforce as a whole will become more dynamic than ever. This will allow you to leverage teams from all over the world for just one project that is sure to become a new norm.
- A new digital infrastructure – you could argue that the pandemic has been long enough for you to have all the digital infrastructure necessary to face the new requirements brought about by remote working. While this may be true to some extent, you need to evaluate your performance and see where you may be lacking. Using Zoom, Slack and CRM may be enough for you, it may not. There are many tools that can boost your processes or be better suited for your company. What’s more – you can benefit the most from custom software created specifically for your needs.
How an outsourcing company can help
Now, all of the things mentioned above are things that you can resolve on your own with your team – but it would be better to collaborate with a third-party company. Why? There are several benefits to doing this, some more obvious than others. Here are some of them.
- This can boost your digital infrastructure – the most obvious reason you should hire an outsourcing company is to develop your digital infrastructure. Outsourcing has always been associated with custom software development, so it's natural for you to think about it when you need new tools and platforms. Given that the time to develop them is today, hiring an outsourcing company can help you build custom applications to reinforce your internal processes and meet new customer demands.
- It can open your eyes to the possibilities of remote working – although many companies already realize the benefits of working from home, there are many others who are still undecided about it. If you are among them, working with an outsourcing company can show you how beneficial it can be. When you hire outside help, you begin to realize that you can offload much of the daily burden onto them. You also understand that you can access a larger pool of talent while still gaining the flexibility to scale up or down as you desire, without astronomical costs or complicated processes.
- It can help you define your new strategy – when you outsource your software development, you're doing something more than just partnering with a team to build your tools: you're gaining access to experienced, talented people who are well-versed in what There are newest technologies around. This means you can benefit from deep insights into the digital world that could be useful in a post-pandemic world that will certainly be more digital than the world we have today. The pandemic has accelerated the implementation of cutting-edge technologies (like AI and big data) that can completely change the game for you.
As you can see, working with an outsourcing company means more than just collaborating on a specific process (such as developing a web application or creating a customized CRM). It means opening yourself up to the possibilities of the digital world and remote work, which will be defining aspects of the post-pandemic world.
In this sense, partnering with a third-party company seems like a strategic step that you should take as quickly as possible. It can help you better prepare for the world to come, while also helping you meet the challenges you face now. Consider this as you work to adapt your business during the crisis, as it could make a huge difference in the medium to long term.
