6 dicas para melhorar o controle de qualidade nas lojas

6 tips for improving quality control in stores

No matter how well you operate or what cool policies you have in place in your business – there is always room for improvement!

Whether you need to review your quality control program, double-check your existing standards, or are simply interested in how others are managing theirs, now is the time to clean up and review your quality control.

And we're here to help: in this post we'll talk about six ways to improve quality control in your store.

1. Set quality standards

It all starts by answering a simple question: how would you define quality in your facilities? (Because the answer to this question will help you establish and implement floor control methods.)

You will then need to consider how many defects you are willing to allow and which process steps you want to optimize oversight, then set your goals to help you reduce costs and time during implementation.

Additionally, it is critical to determine which process steps you want to improve: many lean manufacturing facilities opt for end-product evaluation, but you may want to consider improving efficiency in many areas.

If you're looking for an example, Butler Automatic increased on-time deliveries from 77% to 97% through a lean manufacturing process, a supplier-managed inventory system, and implementing ideas from cross-trained employees.

2. Train employees

Ensuring quality throughout the process requires specific training for employees.

It's not just the QA manager who will need training; Even cross-trained employees can review the entire process and help develop ideas to increase efficiency and quality control by watching for signs of anomalies. As a bonus, these employees will feel more responsible and valuable to your business, which can improve their work and reduce errors.

Also, consider that according to Toyota's handbook describing change point management, quality control can suffer during periods of change, and therefore with better trained employees, your shop can have more eyes on the ground. detect problems before problems turn into defective products. .

By committing to total quality control, TQC and just-in-time manufacturing, JIT has enabled Houston Downhole Sensors to reduce defects in its machine shops from 20% to 2% in three months, which demonstrates the importance of focus all employees on quality.

3. Let technology help with the process

Don't ignore how technology can make your store more efficient and better at quality control, because the hallmark of quality control is data collection, and depending on your operations, you have more options.

For example, you might want to install real-time sensors to monitor products, which connect to software that can alert you as soon as it detects an anomaly. This will allow you to stop the product before it goes down the line or is shipped.

We highly recommend trying FactoryFour, which is the manufacturing execution system that allows manufacturers to “configure their own unique process flows, capture real-time quality and labor data, and analyze the results to optimize operations and understand the cause of the main event in flooring production. ”

4. Update equipment when necessary

Manufacturing equipment may need to be upgraded to improve quality. This doesn't necessarily mean buying the latest computer equipment, but you may just need to replace outdated equipment that constantly breaks down or produces defective products.

However, because editing material may also require additional employee training, your employees will also need to be aware of the increased possibility of errors or anything else relevant.

5. Create a response plan

In addition to knowing how to detect quality errors, you will need to come up with a response plan.

One way to do this is to create the role of quality control manager: a rework specialist can make the task of fixing quality errors less daunting.

Even if the quality of your products is defective in the incoming stock, a quality correction specialist can resolve the issue and perform 100% AQL inspections and audits. This step can serve as an extension of your store's process.

If you decide to solve problems yourself, select an employee who solves problems by finding the cause, as fixing the original cause can improve quality over time.

6. Keep your store clean

Shop maintenance should be given the highest priority when trying to provide a safe work environment for employees. Ensuring a clean facility is an often overlooked task that everyone on the factory floor must participate in to keep everything running smoothly and efficiently.

Consider documenting some cleaning procedures for your facility, otherwise your expectations may not be met. Who will do work that they don't know exists? Establish clear guidelines and processes for how often cleaning needs to be done and keep a record of when each task is completed. Keep in mind that some machines will require more maintenance than others.

The “Pick Up As You Go” method is a great way to ensure your employees keep the store in tip-top condition. Immediately cleaning up expected and unexpected messes, such as chemical spills or a dropped bucket of wood chips, can reduce workplace injuries and prevent accidents, which is not only good for the well-being of your employees, but also for the company's money. 'agency.

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